Your Privacy, Our Priority: The Sonic Bloom Events Commitment

At Sonic Bloom Events, the electrifying energy of our festivals is matched only by our unwavering dedication to protecting your personal information. We understand that trust is built on transparency and security, which is why your data security is fundamental to how we operate.

We are committed to safeguarding your information with industry-leading security measures and transparent practices across all our event management and ticketing platforms. From the moment you engage with Sonic Bloom Events, know that your privacy is our paramount concern.

Contact Us with Privacy Questions
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Ensuring your peace of mind with robust security.

Information We Collect and How We Use It

To deliver seamless event experiences from Los Angeles to global stages, we collect certain information. This section details what we collect, why, and how we ensure your event privacy.

We collect information you provide directly, such as when you purchase tickets, register for an event, sign up for newsletters, or contact customer support. This may include your name, email address, payment information, phone number, and event preferences. We also collect automated data through cookies and similar technologies, such as IP addresses, browser types, and usage patterns, to enhance your website experience and analyze event engagement.
Your data is primarily used to fulfill contractual obligations (e.g., processing ticket purchases), provide requested services, and manage your event participation. We also use it for legitimate business interests, such as improving our services, personalizing your experience, and for marketing communications where consent is obtained. Where required, we obtain explicit consent before collecting certain types of data.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We may share data with trusted third-party service providers (e.g., payment processors, marketing platforms) who assist us in operating our business, under strict confidentiality agreements. We do not sell your personal data.
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Fortified protection for your digital footprint.

How We Protect Your Information

Protecting your data is not just a policy; it's ingrained in our technology and operations. We implement multi-layered security measures to ensure robust data security for all information processed by Sonic Bloom Events, reflecting our commitment to your privacy policy.

  • Encryption & Technical Safeguards: We employ SSL/TLS encryption for all data transmissions and enforce strong database encryption for stored personal information. Our systems are regularly updated and audited for vulnerabilities.
  • Administrative & Access Controls: Access to personal data is strictly limited to authorized personnel on a need-to-know basis. Comprehensive staff training on data privacy and security protocols is mandatory for all team members.
  • Physical Security Measures: Our data centers utilize advanced physical security measures, including restricted access, surveillance, and environmental controls, to protect against unauthorized access or damage.
  • Incident Response & Notification: We have robust incident response plans in place to quickly address and mitigate any potential security breaches. In such an event, we adhere to strict legal obligations for prompt notification to affected individuals and regulatory bodies.

Your Privacy Rights and Controls

At Sonic Bloom Events, we believe you should have full control over your personal data. We provide mechanisms for you to exercise your rights, in compliance with applicable Los Angeles and international data protection laws. This section outlines your rights regarding our privacy policy.

Access and Portability

You have the right to request a copy of the personal data we hold about you and to receive it in a structured, commonly used, machine-readable format.

Request Your Data

Correction and Deletion

You can request correction of inaccurate personal data or the deletion of your data when it is no longer necessary for the purposes for which it was collected.

Amend Your Information

Marketing Opt-Out

You have the right to opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

Unsubscribe

Cookie & Tracking Preferences

Manage your cookie preferences directly through your browser settings or our website's dedicated cookie consent tool.

For any further questions about your privacy rights or to submit a request, please do not hesitate to contact us at [email protected] or call us at (310) 987-6543.